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If you're having issues with your WiFi connection on a computer, it could be due to one of two things: 1) You have a router that's not turned on or 2) Your router is turned on but you don't have an Internet connection. In either case, there are steps that you can take to diagnose the problem and get your computer connected again.
First, make sure your router is turned on.
If the power light on your router is flashing orange and red, then it's not turned on. If this happens, check to see if there are any other devices connected to it (a laptop or tablet) and try turning them off for 30 seconds before restarting the device and trying again. If all else fails, call in an Apple Genius Bar appointment for quick help!
If you are still having problems, call the help desk. Your computer may need to be restarted or reinstalled.
If for some reason this does not work, you may need to restart your computer or have a technician work on it.
If the problem persists, contact your internet service provider.
The WiFi is not working on your computer? The problem may be as simple as turning your router or modem off for a few minutes. Make sure you have enabled the correct settings for your device and then try again!
I hope you found this article helpful; if you need assistance with a any tech support issue, call our customer service line at (+1) 855-748-0653 or visit our reputable website at https://www.supportly.app
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