Why is the WiFi not working on my computer?

Introduction

If you're having issues with your WiFi connection on a computer, it could be due to one of two things: 1) You have a router that's not turned on or 2) Your router is turned on but you don't have an Internet connection. In either case, there are steps that you can take to diagnose the problem and get your computer connected again.

First, make sure your router is turned on.

First, make sure your router is turned on.

If the power light on your router is flashing orange and red, then it's not turned on. If this happens, check to see if there are any other devices connected to it (a laptop or tablet) and try turning them off for 30 seconds before restarting the device and trying again. If all else fails, call in an Apple Genius Bar appointment for quick help!

Turn the WiFi on your computer to the on position.

1. Open the Settings app on your Mac or PC and select Network.
2. Select WiFi from the sidebar menu, then click the button next to your current network (if you don't see it, check multiple times). If you have multiple networks available and want to connect with one of them, click Add Network... to enter that specific network's details in order for them to appear in this list.*3
3. If you don't know how to turn on a WiFi connection using these steps above but still have problems connecting after clicking these buttons repeatedly until something happens - ask someone who does know how!

Now you should be able to connect to your WiFi.

If you are still having problems, call the help desk. Your computer may need to be restarted or reinstalled.

If for some reason this does not work, you may need to restart your computer or have a technician work on it.

If for some reason this does not work, you may need to restart your computer or have a technician work on it.

If the problem persists, contact your internet service provider.

Conclusion

The WiFi is not working on your computer? The problem may be as simple as turning your router or modem off for a few minutes. Make sure you have enabled the correct settings for your device and then try again!

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