Privacy Policy

Scholars Education Archives DBA Supportly App
Effective Date: [Oct 24, 2025]

1. Introduction

Scholars Education Archives DBA Supportly App (“Supportly App”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

2. Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Billing/payment details
• Business information (if applicable)

Technical Data

• IP address
• Device type, browser, OS
• Usage logs and interaction data

Communication Data

• Messages sent via our platform
• Customer support interactions

3. How We Use Your Information

• Provide and operate services
• Send account notifications
• Process transactions
• Improve user experience
• Comply with legal obligations
• Prevent fraud

4. SMS & A2P 10DLC Messaging

By providing your phone number, you consent to receive SMS messages from Supportly App.

Types of Messages

• Account notifications
• Service alerts
• Support updates
• Marketing messages (if opted-in)

Message Terms

• Message frequency varies
• Message/data rates may apply
• Text HELP for help
• Text STOP to opt out

5. Sharing of Information

We do not sell personal data. We may share with service providers and legal authorities if required.

6. Data Retention

We retain data only as necessary for services and legal compliance.

7. Your Rights

• Access your data
• Correct data
• Request deletion
• Withdraw consent

Contact: support@supportly.app

8. Data Security

We use encryption, secure servers, and access controls.

9. International Transfers

Your data is not to be processed outside your country.

10. Children’s Privacy

Not intended for users under 13.

11. Third-Party Services

Third-party tools may process data under their own policies.

12. Updates

We may update this policy periodically.

13. Contact

Email: support@supportly.app
Website: Privacy Policy