Common Norton Error Codes and How to Fix Them

Contents:

1. Introduction
2. Why Do Norton Errors Occur?
3. List of Common Norton Error Codes and Solutions
   1. Error 8504, 104
   2. Error 8506, 421
   3. Error 3048, 3
   4. Error 5013, 3
   5. Error 3035, 6
   6. Error 8920, 200
4. How MySupportly Can Help
5. Conclusion

Introduction

Norton Antivirus is a leading security solution that protects devices from malware, phishing attacks, and cyber threats. However, users may sometimes encounter errors that hinder installation, updates, or functionality. This guide will help you understand and resolve the most common Norton error codes.

Why Do Norton Errors Occur?

Norton errors can arise due to various reasons, such as:

1. Incomplete installation or corrupted files
2. Conflicts with other security software
3. Outdated Norton software or operating system
4. Network connectivity issues
5. Incorrect system settings or registry errors

List of Common Norton Error Codes and Solutions

1. Error 8504, 104 – Norton Won’t Open or Update

Cause: Corrupt installation or software conflicts.

Solution:

1. Restart your device and try again.
2. Run the Norton Remove and Reinstall tool.
3. Uninstall conflicting antivirus software.

2. Error 8506, 421 – Norton Crashes or Stops Working

Cause: Incomplete updates or corrupted files.

Solution:

1. Restart your computer and try updating again.
2. Run Norton’s LiveUpdate to install the latest patches.
3. Reinstall Norton if the problem persists.

3. Error 3048, 3 – Norton Fails to Scan

Cause: Outdated Norton definitions or missing files.

Solution:

1. Run Norton LiveUpdate to ensure your software is up to date.
2. Restart your computer and retry the scan.
3. Run Norton Power Eraser to check for malware interference.

4. Error 5013, 3 – Norton Service Not Running

Cause: The Norton service has stopped unexpectedly.

Solution:

1. Open Run (Windows + R), type services.msc, and press Enter.
2. Locate Norton Security Service, right-click, and select Start.
3. Restart your computer and verify Norton is running.

5. Error 3035, 6 – Firewall or Protection Not Working

Cause: Corrupt Norton files or system conflicts.

Solution:

1. Open Norton and run the AutoFix tool.
2. If AutoFix doesn’t resolve the issue, reinstall Norton.

6. Error 8920, 200 – Update Fails

Cause: Network issues or server-related problems.

Solution:

1. Check your internet connection and restart your router.
2. Run Norton’s Intelligent Updater to manually update the software.
3. Try updating again after some time.

How MySupportly Can Help

If you are facing persistent Norton errors, MySupportly provides expert assistance to:

1. Diagnose and resolve Norton errors quickly.
2. Guide you through software installation and updates.
3. Fix security software conflicts and optimize performance.
4. Ensure your device remains secure with real-time protection.

Visit MySupportly for professional Norton troubleshooting.

Conclusion

Norton error codes can be frustrating, but understanding their causes and solutions helps in quick resolution. If the errors persist, professional assistance from MySupportly ensures seamless antivirus protection.

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